Warranty & Repairs
My Weigh repairs and warranty claims are now serviced by HBI Technologies!
To provide the best possible service to My Weigh users, we are now using HBITech.com to process & handle warranty claims.
If you would like to repair or replace your My Weigh scale, please click the button below to file a warranty claim on HBITech.comSubmit Warranty Claim
*This button will lead you to HBITech.com – a trusted partner of My Weigh.
THE MY WEIGH LIFETIME WARRANTY
The My Weigh Lifetime Warranty backs our scales for a normal lifetime of use. Our scales should not perform inaccurately or incapably due to a manufacturing defect, design flaw or component failure.
If your My Weigh scale is not performing to your expectations, please visit HBITech.com for advanced customer support.
WARRANTY & REPAIRS LOCATIONS
*Please see our FAQs for important details and instructions before shipping your scale for repair.
HBI Technologies USA
3401 W. Papago St.,
Phoenix, AZ 85009
HBI Technologies Canada
PO BOX 95036
Vancouver, BC V6P 6V4
HBI Technologies Europe
ATTENTION: Customers who send warranty claims to the incorrect region will be asked to pay additional shipping charges.