Need help with your My Weigh scale?

If you are having an issue with your scale, please read our FAQs before contacting support.

Repair or replace your scale?

Please see the Warranty & Repairs page if your My Weigh scale is out of order.

Warranty & Repair Locations

Sending your scale for a warranty claim? See our FAQ page for details and instructions.

*Warranty claims mailed to the incorrect region may be subject to additional shipping charges.

More info here