Contact My Weigh
Need help with your My Weigh scale?
If you are having an issue with your scale, please read our FAQs before contacting support.
FAQsRepair or replace your scale?
Please see the Warranty & Repairs page if your My Weigh scale is out of order.
Warranty & RepairsContact Us
Do you have a question for My Weigh?
Answer the questions below to let us know your inquiry.
Warranty & Repair Locations
Sending your scale for a warranty claim? See our FAQ page for details and instructions.
USA Customers
HBI Technologies USA
3401 W. Papago St.,
Phoenix, AZ 85009
USA
Canada Customers
HBI Technologies Canada
PO BOX 95036
Vancouver, BC V6P 6V4
Canada
European Customers
HBI Technologies Europe
Luxemburger Strasse 19
41812 Erkelenz
Germany
*Warranty claims mailed to the incorrect region may be subject to additional shipping charges.